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Truecaller launches digital government directory in India; know all about it

Truecaller users can now recognize a certified government number by its blue tick and background. This feature is expected to make it easier for citizens to contact government representatives. Truecaller Government Services provides access to thousands of verified government contacts.

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First posted on Dec 6, 2022 at 6:27pm IST

Truecaller presents government services in India on Tuesday. The latest feature adds a digital directory with verified contacts of government officials. Its goal is to protect users from fraud, scams, and unwanted calls from people posing as government officials. Truecaller users can recognize a certified government number by its blue tick and background. Additionally, Truecaller collaborates with other government departments to expand the directory based on user feedback. This feature is expected to make it easier for citizens to contact government representatives.

Truecaller Government Services provides access to thousands of verified government contacts. This digital directory provides users with contact information for helplines, law enforcement agencies, embassies, educational institutes, hospitals and other major departments in approximately 23 Indian states and union territories.

According to the caller ID company, these numbers are obtained directly from the government and from official government sources. It has also made it easier for government agencies to validate and list their phone numbers in the directory. In the next phase, Truecaller plans to include government numbers at the district and municipal levels.

Based on user feedback, it is currently working with many government departments to add more contacts. Truecaller and the Karnataka government collaborated to launch this program in March 2021. However, the intention was to make this feature available across India. Truecaller now expects the Government Services tool to enable more than 240 million Indian users to contact the government without any hassle.

Truecaller, earlier this year, released an iOS update with ten times better recognition of spam, fraud, and business caller ID than previous versions of the app. In addition, the size of the application has been reduced and efficiency has been improved. This update to Truecaller for iOS is claimed to improve new user onboarding by making it faster and smoother.

Also Read: Truecaller Releases iOS Update With Improved Spam Detection, Speed ​​Limit And More

Also Read: India Among Top 5 Nations Receiving Most Spam Calls, Truecaller Report Suggests

Also Read: Truecaller Joins MapmyIndia and FactChecker; users will get reliable data from Covid-19

Last updated Dec 6, 2022 at 6:27pm IST

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