YouTube Music goes down due to partial blackout [Update: Fixed]

YouTube rarely goes down, but YouTube Music this afternoon (Pacific Time) is facing a partial but widespread outage across the web, iOS, and Android apps.

YouTube Music’s Browse and Library tabs are empty this afternoon (as of 1:30pm). However, as the outage continues, it’s now completely blank on Android, iOS and the web.

You can stream the tracks that appear, but the song and artist information is missing.

Albums and artist pages won’t load, with a “There was a problem with the server [429]An error message appears. Search something works. You can request YouTube Music on a Nest Hub, but no cover art or other information appears.

Since then, the YouTube team has confirmed this problem.

To update: After an hour, the Browse and Library tabs come back online. Starting a song from there will correctly display the song/artist information in Now Playing. The YouTube Music home feed is still inactive.

update 2– If your home feed still looks like the first screenshot below:

  1. Opened Application information for YouTube Music > Storage and cache
  2. Faucet clear cache
  3. Close the app from Recents multitasking
  4. Reopen YouTube Music, and the home feed should be back

update 3: After five hours:

Switching to the Downloads page will allow you to listen to content offline without any problem.

There are no issues with (and listening to music there) or YouTube TV at this time.


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