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What caused the Microsoft outage on Wednesday morning?

Microsoft Teams logo on the phone Jaap Arriens/NurPhoto via Getty Images

Microsoft reported a “network configuration issue” on Wednesday morning that resulted in an outage to several company products, including Microsoft Teams and Outlook. The biggest success was Microsoft’s cloud service Azure, which accounted for 30 percent of the cloud computing market in 2022, reports Reuters.

The main cause of the outage was a network connectivity issue, which disrupted the connection between Azure and those on the Internet. Many companies use the software for their own products and services, writes BBC News. Businesses and individuals also had trouble joining calls or accessing and sending messages without Outlook and Teams.

Microsoft delayed a network change that the company determined was causing the problem and used “additional infrastructure to speed up the recovery process.” These types of routine updates and maintenance leave systems susceptible to outages, even if only a small error occurs. In turn, it can lead to ripple effects, such as the Azure outage that caused multiple systems to fail.

Service was affected in the Americas, Europe, Asia Pacific, the Middle East and Africa, however China was not affected, according to CNN. The blackout has revealed just how central technology has become to life, both personal and business. According to the Uptime Institute’s 2022 outage analysis, “more than 60 [percent] of failures result in at least $100,000 in total losses.”

The outage comes just after Microsoft reported its slowest growth in six years in the last quarter. The New York Times reports. The company also announced the layoff of 10,000 people last week.

At this time, the Microsoft system has been repaired and the service is back to normal.

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